General Notes16 Jan 2009 10:21 am

Since I started this blog, I’ve been trapping spam and rejecting it before it gets posted. I’m amazed at how much there is targeting blogs like this one. There is no discrimination, no attempt to get it to any sort of right place. Further, there is no apparent concern that it doesn’t get posted, just that it gets submitted. It’s hard to believe someone pays for this stuff, but obviously they do.

I’ve got to ask myself WHY? Why would someone PAY to have someone do this?

The stuff they’re trying to post isn’t just ’spam’, it’s junk. There’s no relation to the topic, just get some links out there. The worst ones are the ones that are trying to social engineer by posting something that LOOKS OK superficially. They have embedded links to questionable locations that have nothing to do with the topic or the words in the post.

So why? It’s simple really. People are making money at it. In fact, people are making millions of dollars doing this.

General Notes12 Jan 2009 08:08 am

WOW! I didn’t see this one coming, but it’s been too long in coming ” … there are too many technologists in technology”. I found this in the article ‘Memo to Vendors: Here’s How to Build a Winner‘ by Mike Elgan of Computerworld writing for PCWorld.

Elgan lists the following important points:

  • Consistency
  • Simplicity
  • Performance
  • Stability

In his words, all of these boil down to the issue of Control. Who is in control of the application? He goes on to discuss the flaws in usability testing ad the sort of issues that concern the people running them, but his point, and mine as well here, is that it’s more about how the person FEELS than the goal they’re trying to achieve.

When your customer faces your system, what do they see in their minds eye and what do they feel? Do they seem to see a technologist staring back at them explaining things in arcane language and getting upset when they do something wrong? Or do they see a friendly, helpful interface that gives them control over their destiny?

My contention is that too many systems are built by technologists without any understanding of the customer’s point of view. Not just what they’re goal is, but how they FEEL about your company as they’re dealing with you.

General thoughts and Probability and Risk05 Jan 2009 01:08 am

Ever heard of Nassim Nicholas Taleb? Most people haven’t. But his perspective on rare and improbable events goes a long way towards making the current financial crisis understandable. Two of his books deal with the assumptions made in financial risk models and the inadequacies that are inherently part of these models.



These books came back to mind when I opened up an article online called ‘Risk Mismanagement‘ published on the 2nd of January 2009 in the NY Times.

This article (all 10 pages of it) discusses risk management on Wall Street and the blinders that people had on regarding risk. People become reliant on risk measures that couldn’t deal with the possibility of a crisis like we’re facing. Taleb has been speaking out loudly about these risk measures for years. Take a look at Taleb’s home page which makes it clear how much he enjoys watching what’s going on. “My major hobby is teasing people who take themselves & the quality of their knowledge too seriously & those who don’t have the courage to sometimes say: I don’t know….” he says right at the beginning.

Taleb is fond of saying that he has made money only 3 times in his life, during the 1987 crash, during the bursting of the tech bubble, and now. In fact, he’s made millions on these events.

If nothing else, the events now going on in the financial markets should make people listen to Taleb more closely. However, we shouldn’t just listen to him about financial matters. The phenomenon of ‘The Black Swan’ applies to anything and we might just find out to our misery that there’s a Black Swan waiting for us somewhere else.

For example, have you read about the recent swarms of earthquakes beneath Yellowstone National Park? This has ‘just the facts’, but for those who don’t see the significance, read the US News & World Report’s story. Still asking why this is important, you can get more of the history of the Yellowstone Supervolcano with other references from Wikipedia. The essential point here is that on average the supervolcano has been erupting roughly every 600,000 years and the last eruption was 640,000 years ago. Even at that, it’s a highly improbable event, very unlikely to occur in our lifetime. Another Black Swan!

The real problem with risk models and risk assessments is that we believe the numbers and don’t think critically about what they really mean and how applicable they are. Wall street fell in love with a risk number that expanded until everyone used it, but they failed to use judgment to interpret it. Worse, many of the decisions makers didn’t really understand it anyway and just took it as a reliable measure of their risk exposure. It wasn’t.

Academicians who teach risk management always talk about the limitations. The ‘Quants’, people steeped in the mathematics of risk management are willing to admit that it isn’t perfect. So why did everyone not see problems on the horizon? Why did people keep saying there’s no problem? Why has the unlikely event nearly destroyed us? Read Taleb, it’s interesting stuff, but expect heavy going.

Black Swans exist in many places, but we never see them coming and don’t prepare for them. On wall street, this has led to a melt down we’re just starting to feel. Where else will we find a highly improbable event occurring that will affect us all?

Movies28 Dec 2008 01:00 pm

The movie Dragonheart for me is sort of a guilty pleasure.


It’s not really that good in my opinion, but it has one thing in it that’s said that I love so much I’ve kept it in my collection of quotes to remember:

“A knight is sworn to valour. His heart knows only virtue. His blade defends the helpless. His might upholds the weak. His word speaks only truth. His wrath undoes the wicked.”

Among inspiring quotes, I find this one makes me think.

General thoughts27 Dec 2008 01:00 pm

I think everyone LIKED Spock, some loved him. But I admired him for his special qualities



Why this character is special for me:

  • Intelligent
  • Unemotional, keeps a cool head when everyone else is panicking
  • Independent
  • Has a spiritual side, but it’s private, for him only
General thoughts26 Dec 2008 01:00 pm

A more contemporary hero, Richard Feynmann. Someone I’ve actually had the pleasure of meeting when I attended a seminar he gave once while I was in grad school.



I wish I could have taken courses from this man. I almost went into particle physics because of reading his work.

Why I admire this man:

  • Renaissance Man
  • Curious about everything
  • Brilliant intellect
General thoughts25 Dec 2008 01:00 pm

A long term favorite of mine … Franklin combines so much of what I aspire to



Why I admire Franklin:

  • Renaissance Man
  • Scientist
  • Interested in Everything and Everyone
  • Practical and Pragmatic
  • Writes exceptionally well
  • Informal communication style
General thoughts24 Dec 2008 01:00 pm

Still another hero of mine is DaVinci. One of those who has set standards for my life:



Why I admire DaVinci:

  • Brilliant
  • Renaissance Man
  • Interested in Everything
  • Draws superbly
  • Far ahead of his time
General thoughts23 Dec 2008 01:00 pm

Another hero of mine is Albert Einstein



Why he inspires me:

  • Brilliant
  • Focused
  • Overcomes adversity without losing sight of his objective
General thoughts22 Dec 2008 01:00 pm

I once kept a page on my computer in OneNote with pictures of heros, people or characters who mean something to me. Something in their character appeals to me. I think it’s worth some time to reconstruct those heros and why they mean something to me.

FIRST … John Wayne as Hondo Lane



Why I admire this character:

  • Tells the truth
  • Courageous in the face of adversity
  • Practical and pragmatic
  • Independent

I’ll add to this list from time to time because I think it’s worth thinking out why certain characters, whether real or fictional, inspire me to be better.

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